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Terms & Conditions

Last Updated: 26/09/2024

Welcome to the website of Excellent Screens & Doors. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Terms

1.1 These Terms and Conditions apply to all services provided by Excellent Screens & Doors, including but not limited to the supply and installation of security doors, flyscreens, and related products.

1.2 By using our website or engaging our services, you agree to be legally bound by these terms. If you do not agree, please do not use our services or website.

2. Quotes and Pricing

2.1 All quotes provided are valid for a period of 30 days from the date of issue unless stated otherwise.

2.2 Prices quoted include materials, labor, and GST unless specified otherwise.

2.3 Any changes or additional requests after the quote is accepted may incur extra charges.

3. Orders and Deposits

3.1 A deposit of 40% of the total quoted amount is required to confirm your order.

3.2 Orders are only processed once the deposit is received.

3.3 The remaining balance is due upon completion of the work unless agreed otherwise.

4. Cancellations and Refunds

4.1 Orders canceled within 7 days of acceptance will incur a [Insert Percentage]% cancellation fee.

4.2 No refunds will be issued once custom-made products have been manufactured or work has commenced.

5. Installation and Access

5.1 It is the customer’s responsibility to provide clear and safe access to the installation site.

5.2 We are not responsible for any delays caused by restricted access or unforeseen obstacles at the installation site.

5.3 The customer must ensure that all necessary permits and approvals are obtained before installation begins.

6. Product Warranty

6.1 All products supplied and installed by Excellent Screens & Doors are covered by a [Insert Time Period] warranty against defects in materials and workmanship.

6.2 The warranty does not cover damage caused by misuse, neglect, accidental damage, or unauthorized modifications.

6.3 Warranty claims must be reported to us within 7 days of discovering the defect.

7. Liability

7.1 Excellent Screens & Doors will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

7.2 Our liability is limited to the cost of the product or service provided.

8. Service Area

8.1 We offer our services throughout Melbourne, with priority service in the North West Melbourne area.

8.2 Additional travel fees may apply for services outside our standard service area.

9. Changes to Terms

9.1 Excellent Screens & Doors reserves the right to update or modify these terms at any time without prior notice.

9.2 Continued use of our website or services after any changes constitutes acceptance of the new terms.

10. Governing Law

10.1 These terms are governed by and construed in accordance with the laws of the State of Victoria, Australia.

10.2 Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Excellent Screens & Doors
Phone: 0434281548
Email: info@excellentscreens.com.au
Address: Melbourne